QA Engineer - Ostro

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

At Veeva Ostro, we are transforming how life sciences connect with the people who need their innovations most. Every day, we help millions live healthier lives by bridging the gap between those who make medicines, treatments, and diagnostics and those who take them.

What You'll Do

We are seeking a detail-oriented QA Engineer who seamlessly bridges manual precision with automated efficiency. As a disciplined, self-starting problem solver, you take full ownership of software quality without needing micromanagement. Beyond core testing, you bring a strong curiosity for modern QA innovations, including AI-driven testing frameworks and LLM-based approaches, and a drive to help shape the future of our quality processes.

• Develop and execute manual and automated test plans to ensure SaaS platform quality and reliability
• Identify, document, and track software defects alongside development teams for rapid resolution
• Create and maintain test cases, scripts, and data for functional and non-functional testing
• Partner with Product, Engineering, and Customer Success to align on requirements and expected behaviors
• Research and implement AI-driven automation frameworks and LLM-based techniques to optimize testing
• Conduct regression and performance testing to ensure system scalability
• Integrate automated test suites directly into CI/CD pipelines to streamline deployments
• Deliver clear, structured test reports and status updates to key stakeholders
• Drive continuous QA process improvements independently with minimal oversight

Requirements

• 3+ years in software quality assurance, mastering both manual precision and automated testing
• Hands-on experience with frameworks like Cypress, Playwright, or Selenium, plus proficiency in JavaScript, Python, or Java
• Proven ability to validate APIs using tools such as Postman, RestAssured, or similar frameworks
• Practical understanding of CI/CD pipelines (e.g., Jenkins, GitLab CI/CD) for automated test integration
• Active interest in AI/ML-driven testing solutions and eagerness to experiment with LLM-based testing approaches
• Strong analytical mindset with a keen eye for detail and complex edge cases
• Strong communication skills to partner effectively with Dev, Implementation, and Customer Support teams
• Self-starter who prioritizes tasks, solves problems independently, and owns outcomes without micromanagement

Nice to Have

• Experience with AI-driven test automation tools or LLM-based QA methodologies
• Knowledge of SaaS environments and website-based software deployment
• Familiarity with cloud platforms like AWS or GCP

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $65,000 - $115,000 CAD
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.