Senior / Staff Software Engineer, AI Operations
At a glance
Senior Engineering Leadership role at Suno. Boston · full-time · $228,960–$363,510 base.
techroles summary, based on the employer's posting.
What you'll do
- Build agents, workflows and custom tools so internal teams can take on more work without growing headcount
- Assess outside software and decide which tools to adopt versus develop in-house
- Improve the self-service app deployment platform and help stakeholders put it to use
- Establish internal API, authentication and MCP approaches that extend past the Django monolith
- Expand Zendesk-based customer experience systems and find new operational challenges with partner teams
What you bring
- At least five years of full-stack software engineering experience
- You have built and supported internal tools that simplify business or engineering operations
- You’re keen to develop and share effective practices for agent-based coding
- You can operate in a 0-to-1 setting where the work is still being defined
Who this fits
This senior or staff role suits an engineer ready to shape technical direction for operations systems and work with customer experience, legal, finance, people and content operations. You’ll work from the designated office in Boston five days a week. You need authorization to work in the United States.
From the employer
About Suno
We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.
Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.
Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA).
Listen to the Suno version of this role! https://suno.com/s/JVtvqMYdNoW6fffg
About the Role
AI is changing how software gets built and how companies run, and we’re at the front of it. We're hiring a Senior / Staff Software Engineer to own direction and architecture on our AI Operations Engineering team. Suno is scaling incredibly fast and our job is to unlock growth for operations areas like music ops, support, legal, finance, and beyond with workflows, tooling, and intelligent agents.
What You'll Do
Build agents, workflows, and custom tools that let internal teams handle more without adding headcount
Evaluate and integrate third-party tools, making the call on what to buy and what to build
Contribute to and empower stakeholders on our self-service app deployment platform
Design and implement new patterns for internal APIs, auth and MCP building and extending beyond our Django monolith.
Integrate and scale customer experience systems built around third parties like Zendesk.
Partner with customer experience, legal, finance, people, and content ops to source new challenges
What You'll Need
Must-Haves
You bring 5–7+ years of full-stack software engineering experience
You have a proven track record of building, maintaining, and supporting internal tooling or systems that streamline engineering or business operations
You’re eager to learn and share agentic coding best practices and tools
You thrive in an early-stage, 0→1 environment where the problem space is still being defined
Nice-to-Haves
You’ve worked with agent frameworks (e.g. LangGraph) and eval or observability tooling (e.g. LangSmith, Braintrust)
You’re familiar with support tooling, CRM systems, or workflow automation platforms
Not sure you meet every point above? Please apply anyway! If you're excited about this work and think you could make an impact here, we'd love to hear from you. The best candidates rarely check every box.
Work Location Policy
This role is expected to work from the designated Suno office 5 days a week, per Suno's company policy. Full-time employees will receive competitive equity packages, and comprehensive benefits. The actual base salary offered may vary depending on location, skills, qualifications, and experience.
Additional Notes
Applicants must be eligible to work in the US. Perks & Benefits for Full-Time Employees
Company Equity Package
401(k) with 3% Employer Match & Roth 401(k)
Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
11 Paid Holidays + Unlimited PTO & Sick Time
16 Weeks of Paid Parental Leave
Creative Education Stipend
Generous Commuter Allowance
In-Office Lunch (5 days per week)
Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
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