Forward Deployed Engineer, Autonomy (open level)
At a glance
Mid-level Software Engineering role at Shield AI. Remote, United States · full-time · $152,000–$318,000 base.
techroles summary, based on the employer's posting.
What you'll do
- Work at customer sites worldwide to integrate software and help develop autonomy applications, with frequent travel
- Build AI and autonomy applications with the enterprise software development kit and learn the Hivemind tools
- Guide customers through technical issues, including software and API integration debugging, and provide training
- Support sales demonstrations and conferences, then help customers deploy and integrate the software
- Turn customer feedback into input for product engineers, and keep technical guides and training materials current
What you bring
- A bachelor's degree in engineering, computer science or a related area
- At least five years in industry, including two years in applications or integration engineering
- Two or more years working in a startup environment
- Strong software engineering skills, with modern C++ proficiency and working Python ability
Who this fits
This role suits a hands-on engineer who likes solving problems with customers and working on autonomy, robotics or aerospace. Expect roughly half your time to involve travel, including international and multi-week customer visits. The role is primarily aimed at senior engineers, though mid-level applicants with strong fundamentals and initiative may be considered.
From the employer
Our Applications Engineers are highly technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments. This role is travel-intensive, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site.
This is primarily a Senior-level role, and we’re typically looking for candidates with several years of relevant industry experience. That said, we will consider exceptional mid-level engineers who demonstrate strong technical fundamentals, a hands-on mindset, and a track record of taking initiative in dynamic, customer-driven environments
In this role, you will work closely with customers to understand their requirements, provide technical expertise during deployment, and ensure successful integration of our AI and autonomy products. You’ll also collaborate internally with engineering teams, with opportunities to grow into technical leadership over time.
You Should Apply If:
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You’re excited about a travel-heavy role and enjoy being on-site with customers, including international and multi-week engagements
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You’re a strong technical contributor (or early in your career and eager to grow) who takes initiative and figures things out
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You enjoy problem solving, building relationships, and working at the intersection of engineering and real-world deployment
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You’re passionate about autonomy, robotics, or aerospace
You Should Not Apply If:
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You prefer minimal travel or want to work primarily from a single location
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You want to do 100% R&D and don’t enjoy customer interactions
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You’ve never programmed in C, C++, or Rust
What you'll do:
- Deploy with customers on site globally (~50% travel) to support software integration and development activities.
- Become an expert user of the Hivemind enterprise software stack and its various autonomy modules.
- Provide technical support and training to customers.
- Develop AI & Autonomy applications using the Shield AI enterprise software development kit
- Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions
- Assist in post-sales deployment and integration of Shield AI enterprise software products.
- Develop and maintain technical documentation and training materials.
- Help customers debug software/API integration issues.
- Collaborate with the product engineering team to address customer feedback and improve products.
Required qualifications:
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 5+ years of experience of industry experience
- 2+ years of experience in an integration/applications engineering role
- 2+ years of experience working in a startup environment.
- Strong technical background in software engineering.
- Strong proficiency in writing modern C++ code.
- Intermediate proficiency in writing Python code.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Preferred qualifications:
- Experience in the defense aviation or robotics industry.
- Experience building and running a small enterprise software applications/solutions engineering team.
- Advanced technical degree, especially in robotics or autonomy related fields Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000