Principal Forward Deployed Engineer
At a glance
Senior Software Engineering role at Pragmatike. Remote, United States · full-time · $200,000–$400,000 base.
techroles summary, based on the employer's posting.
What you'll do
- Work with customers to pin down technical needs and operational problems, then build and tailor production deployments in their environments
- Create APIs, integrations, automation and internal tools that support customer deployments
- Carry projects from technical discovery into launch and follow-up improvements, then turn successful approaches into reusable solutions
- Use customer feedback to shape engineering requirements and troubleshoot issues spanning applications and infrastructure
- Partner with Product and Engineering to strengthen the platform, deployment workflows, documentation, observability and reliability
What you bring
- At least eight years of professional software engineering experience
- You have built and shipped production software, with strong programming ability in Python, TypeScript, Go or a comparable language
- You bring solid systems, API, integration and debugging skills, plus experience working with customers or cross-functional partners
- You can communicate technical problems clearly and drive projects independently in ambiguous, fast-changing situations
Who this fits
This senior individual-contributor role suits an experienced engineer who can lead complex customer deployments and work directly with customers and internal product and engineering teams. The position is remote within the United States, and fluent English is required.
From the employer
Location: United States — Remote
Compensation: $200,000–$350,000 USD
Start Date: ASAP
Languages: Fluent English required
Type: Full-time
About the Opportunity
Pragmatike is recruiting on behalf of a fast-growing technology company building advanced AI-powered infrastructure and products for enterprise customers.
We are seeking a Principal Forward Deployed Engineer to own some of the company's most technically complex customer deployments and help define how the organization approaches forward deployment at scale.
What You'll Do
Work directly with customers to understand technical requirements and operational challenges.
Build, deploy, and customize production solutions in customer environments.
Develop integrations, automation, APIs, and internal tooling.
Translate customer feedback into actionable product and engineering requirements.
Troubleshoot complex technical issues across application and infrastructure layers.
Partner closely with Product and Engineering to improve platform capabilities.
Own projects from technical discovery through deployment and iteration.
Develop reusable solutions that can scale across multiple customers.
Improve deployment processes, documentation, observability, and reliability.
Act as a technical advisor and trusted engineering partner to customers.
What We're Looking For
8+ years of professional software engineering experience.
Strong programming experience in Python, TypeScript, Go, or similar languages.
Experience building and deploying production software.
Strong systems, API, integration, and debugging skills.
Experience working directly with customers or cross-functional stakeholders.
Ability to operate effectively in ambiguous, fast-moving environments.
Strong communication and technical problem-solving skills.
High ownership and ability to independently drive projects.
Nice to Have
Experience with AI/ML systems or infrastructure.
Kubernetes and cloud infrastructure experience.
Experience at a startup or scale-up.
Experience deploying software into complex enterprise environments.
Experience with LLMs, model serving, or AI agents.
Experience building developer tooling or automation.
Why Join?
You'll work at the intersection of engineering, product, and customers, solving challenging real-world technical problems while directly influencing the evolution of a rapidly scaling technology platform.
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You may request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.
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