Product Engineer
At a glance
Mid-level Software Engineering role at Lance. San Francisco · full-time · $150,000–$250,000 base.
techroles summary, based on the employer's posting.
What you'll do
- Build and release full-stack features for hotel staff and guests to use in their daily work
- Create and refine voice agents, automated workflows and links to hotel systems
- Speak with hotel operators, use their feedback to shape product choices and iterate quickly
- Take responsibility for the reliability, speed and quality of the code you ship
What you bring
- A CS, engineering or related degree, or equivalent practical experience
- Strong programming basics and hands-on work building real projects
- Comfort speaking with users and making product decisions based on their needs
Who this fits
This mid-level role suits a product-minded engineer interested in AI applications and direct user conversations. You’ll work in person in San Francisco, closely with the CEO and CTO, at an intense early-stage pace.
From the employer
Company Description
Lance (YC W26) develops autonomous AI agents that handle calls, close sales, and manage operations, enabling your team to focus on providing excellent guest experiences. Trusted by leading hotel groups across the U.S., Lance supports 50+ hotels with brands like Marriott, Hilton, and Hyatt. Combining AI agents with an all-in-one operating system for hotels covering front desk, housekeeping, maintenance, and sales, Lance integrates seamlessly with existing hotel software to make real-time decisions and efficiently manage complex tasks.
The role
As a Product Engineer, you'll own features end to end: talk to hotel operators, scope the problem, and ship production code across our agent platform and hotel OS. You'll work directly with our CEO and CTO in a small, fast, in-person team.
What you'll do
Design, build, and ship full-stack product features used daily by hotel staff and guests
Build and improve AI agent workflows (voice/call handling, workflow automation, integrations with hotel systems)
Turn customer feedback into product decisions and iterate quickly
Own quality, reliability, and performance of what you ship
What we're looking for
Degree (or graduating soon) in CS, engineering, or a related field, or equivalent experience
Strong programming fundamentals; experience building real projects (internships, startups, open source, hackathons)
Product sense and comfort talking directly to users
Interest in AI/LLM applications; hospitality or SaaS experience is a plus
Excited to work in person in San Francisco at an intense early-stage pace
Compensation & benefits
$150K–$250K salary + equity + bonus · health, vision & dental insurance · free in-office meals
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