Quality Assurance Engineer
At a glance
Mid-level QA & Test role at Komatsu. Peoria · $79,280–$99,100 base.
techroles summary, based on the employer's posting.
What you'll do
- Gather and document customer mine-site problem data, recommend next steps, and identify parts needed for recalls
- Develop field campaign proposals, secure QA Manager approval, then present them to the Service Organization
- Send failed parts to suppliers for investigation and follow up until they provide findings and root causes
- Run engineering quality meetings, team sessions, design reviews, and evaluation meetings with relevant groups
- Analyze claims and factory campaign costs, track recovery, and prepare monthly reports
What you bring
- You hold at least a bachelor's degree in electrical or mechanical engineering
- You can present findings clearly and write well, with strong communication skills across employee levels
- You bring strong analytical and organizational skills
Who this fits
This mid-level role suits someone comfortable coordinating across teams, suppliers, and service groups while turning quality issues into documented recommendations. Engineering, manufacturing, or service experience is valued, as is familiarity with construction or mining equipment and quality practices.
From the employer
Join Komatsu and Be Part of Something Big!
Job Overview
This position provides the Quality Assurance Manager and the Sr. Quality Assurance Engineers with data identifying emerging problems that are occurring at the customer mine sites. Along with the organized and documented data, a recommendation for further action and the recall of all necessary parts should be completed. Recommend, develop, organize, and obtain approval from the QA Manager for FC type - Field Campaigns, then present to Service Organization for implementation. Prepare and send failed parts to suppliers for analysis, then follow up with suppliers on weekly basis or more often until failure analysis and root cause is provided.
Key Job Responsibilities
- Facilitating the Monthly Engineering Quality Meeting
- Working with cross functional teams from other Komatsu Locations
- Facilitate team meetings
- Own system projects
- Working closely with Factory Campaign Coordinator for Autonomous Systems Related Factory Campaigns
- Participate in Evaluation Meetings and Design Reviews
- Claims and Factory Campaign Cost Analysis
- Claims Recovery
- Monthly Reporting
- Other Responsibilities and support to the Quality Assurance Manager
Qualifications/Requirements
- Minimum of a BS degree in Engineering (electrical and/or mechanical) Experience in engineering, manufacturing, and/or service is a positive attribute.
- Knowledge of construction and mining equipment, Komatsu products are preferred.
- Prefer some knowledge of Quality Control and Quality Assurance practices and procedures and industry standards.
- Persuasive communication skills, as well as the ability to interface with all levels of employees.
- Excellent presentation and writing skills are a must.
- Strong analytical skills (economics and analysis).
- Strong organizational skills.
Additional Information
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $79,280 - 99,100. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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