Software Engineer, Service & Operations
At a glance
Mid-level Software Engineering role at Figure. San Jose · $160,000–$250,000 base.
techroles summary, based on the employer's posting.
What you'll do
- Improve the existing software used for service work and fleet operations
- Talk with service, logistics and operations teams to uncover pain points and turn them into user stories
- Expand test coverage to catch downstream problems and make the software easier to use
- Build clear interfaces and workflows that simplify warehouse tasks and surface useful operational insights
What you bring
- At least four years of professional industry experience
- A bachelor's degree or higher in computer science, computer engineering or a related field
- Strong skills in Python, TypeScript and Linux, plus experience designing software systems
- Experience deploying and maintaining dependable, highly available applications on Kubernetes
Who this fits
This mid-level, full-stack role suits an engineer who can work with service, logistics and operations users as well as development teams. You should be comfortable building and maintaining internal tools for service, fleet and warehouse workflows. The position is based in San Jose.
From the employer
Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.
We are looking for a Full Stack Software Engineer to build, troubleshoot, and maintain our in-house digital service, logistics, and operations software, encompassing service ticketing, service tooling, fleet tracking, route planning, inventory management, etc.
Responsibilities:
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Implement improvements to our existing suite of service and fleet software.
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Spend time with all stake holders (service, logistics, operations) responding to key pain points, gathering user stories, and increasing test coverage to catch downstream issues and improve the usability of the software.
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Develop user-friendly interfaces and workflows to streamline warehouse operations, and provide key insights.
Requirements:
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4+ years of industry experience.
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Bachelor’s or higher degree in Computer Science, Computer Engineering, or related field.
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Strong proficiency in Python, Typescript, and Linux systems.
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Demonstrable systems design experience.
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Proven experience deploying and maintaining highly available, reliable, fault tolerant applications on Kubernetes.
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Strong understanding of best practices in software engineering, including SCM (Git) and TDD (Pytest, Vitest, Playwright).
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Ability to work cross-functionally with developers, manufacturing, infrastructure, and product teams.
Bonus Qualifications:
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Previous work in robotics, automotive, or consumer electronics manufacturing.
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Experience managing deployments to Microsoft Azure.
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Experience with Bazel and/or Terraform.
The US base salary range for this full-time position is $160,000 to $250,000 per year.
The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.
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