Engineering Manager – Managed Services (Security & Modernization) | Bangalore
At a glance
Manager-level Engineering Leadership role at Fa Ertb Saasfaprod1. India · $48,000–$168,000 base.
techroles summary, based on the employer's posting.
What you'll do
- Take each service request through vulnerability fixes, validation and final closure
- Set intake periods, plan sprints and review progress against service-level commitments
- Keep client stakeholders informed, resolve escalations and clear dependencies
- Guide team onboarding, knowledge transfer and capacity planning
- Use automation and AI tools to improve delivery efficiency and lower risk
What you bring
- Eight or more years in engineering, including three or more years leading delivery or managing people
- A strong track record in managed services, remediation or production engineering
- Experience working in regulated or security-sensitive settings
Who this fits
This role suits an engineering manager who can lead service delivery and team operations in security-sensitive work. It is available to independent contractors, and full-time employees can access the listed benefits.
From the employer
Role Summary
The Engineering Manager owns end-to-end delivery of Photon’s managed services engagement, focused on vulnerability remediation, AO Comms execution, and AI-enabled modernization. This role ensures SLA-driven outcomes, smooth integration with client SDLC processes, and continuous productivity improvement through automation and AI.
Key Responsibilities
- Own service delivery from intake through remediation, validation, and closure.
- Run operational cadence including intake windows, sprint planning, and SLA reviews.
- Manage stakeholder communication, escalations, and dependency resolution.
- Ensure compliance with SDLC, release, and change governance.
- Lead team ramp-up, knowledge transfer, and capacity planning.
- Drive adoption of automation and AI accelerators to reduce cost and risk.
Required Qualifications
- 8–12+ years of engineering experience with 3–5+ years in delivery or people management.
- Strong background in managed services, remediation, or production engineering.
- Experience operating in regulated or security-sensitive environments.
Preferred Qualifications
- Financial services or payments domain experience.
- Experience implementing AI or automation in delivery operations.
Success Metrics / KPIs
- SLA adherence and predictable throughput.
- Reduction in backlog and aging vulnerabilities.
- Stakeholder satisfaction and engagement continuity.
Compensation, Benefits and Duration
Minimum Compensation: USD 48,000
Maximum Compensation: USD 168,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
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