Software Engineer - Observability
At a glance
Mid-level Software Engineering role at Baseten. San Francisco · full-time · $165,000–$330,000 base.
techroles summary, based on the employer's posting.
What you'll do
- Build systems that collect and store metrics, logs and traces across multiple cloud environments
- Improve observability platforms through migrations and architecture changes that raise reliability and control costs
- Create libraries, SDKs and integrations so engineering teams can send useful telemetry from their services
- Develop alerting and SLO systems that help teams track reliability goals and respond with fewer noisy alerts
- Work with inference, product and infrastructure teams to tailor observability tools to their needs
What you bring
- Deep expertise in at least one area such as metrics, logging, tracing or error analytics, plus familiarity with the others
- Understanding of high-volume data pipelines, columnar storage and the tradeoffs in storing and querying telemetry
- Hands-on experience with platforms such as Prometheus, Grafana, ClickHouse or OpenTelemetry, or comparable systems
- Strong skills in at least one of Python, Rust or Go
Who this fits
This role suits an engineer who can work independently on ambiguous infrastructure problems and communicate well with internal teams. The position is based in San Francisco and is hybrid.
From the employer
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is seeking talented and experienced Software Engineers to join our Observability team within the Infrastructure organization. As an early member of the Observability Team, you will be pivotal in building and shaping the observability experience for our internal and external customers. By joining this team, you’ll have a direct impact on the reliability and operational excellence of Baseten's product systems.
As Baseten scales its infrastructure across different cloud providers and diverse hardware, the volume and complexity of operational data is growing by orders of magnitude. This team is responsible for building high-throughput ingest pipelines, cost-efficient storage, and agentic diagnostic tools to ensure that we can detect, diagnose, and resolve issues in minutes rather than hours, even as the systems they operate become more complex.
RESPONSIBILITIES
Design and build scalable telemetry ingest and storage pipelines for metrics, logs, and traces across Baseten’s multi-cloud infrastructure
Own and evolve core observability platforms, driving migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth
Build instrumentation libraries, SDKs, and integrations that make it easy for engineering teams to emit high-quality telemetry from their services
Drive alerting and SLO infrastructure that enables teams to define, monitor, and respond to reliability targets with minimal noise
Partner with Inference, Product, and Infrastructure teams to ensure observability solutions meet the unique needs of each organization
REQUIREMENTS
Have deep experience with at least one observability signal area (metrics, logging, tracing, or error analytics) and familiarity with the others
Understand high-throughput data pipelines, columnar storage engines, and the tradeoffs involved in ingesting and querying telemetry data at scale
Have experience operating or building on top of observability platforms such as Prometheus, Grafana, ClickHouse, OpenTelemetry, or similar systems
Have strong proficiency in at least one of Python, Rust, or Go
Have excellent communication skills and enjoy partnering with internal teams to improve their operational visibility and incident response capabilities
Interest in applying AI/LLMs to operational workflows such as automated root cause analysis, anomaly detection, or intelligent alerting
Are excited about building foundational infrastructure and are comfortable working independently on ambiguous, high-impact technical challenges
BENEFITS
Competitive compensation, including meaningful equity
(U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
Paid parental leave
Fertility and family-building stipend through Carrot
(U.S. only) Company-facilitated 401(k)
Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).