Software Engineer (Product)
At a glance
Mid-level Software Engineering role at Avoca. New York · full-time · $160,000–$300,000 base.
techroles summary, based on the employer's posting.
What you'll do
- Build product features across backend services and AI-based customer experiences, taking them from initial design through launch
- Use customer feedback to guide product changes, then test and refine those changes quickly
- Work with product, customer success and go-to-market colleagues to connect engineering choices to business results
- Keep code dependable through testing, monitoring and careful attention to quality
- Choose priorities independently and adjust as requirements change
What you bring
- At least two years of full-stack engineering work
- A computer science, computer engineering or electrical engineering degree, or equivalent practical experience
- Familiarity with AI, large language models or related systems, or the ability to get up to speed quickly
- You focus on measurable results and can work with engineering, product and customer-facing colleagues
Who this fits
This role suits an engineer who enjoys owning product work end to end and adapting quickly as priorities shift. It is full-time and in person in New York City.
From the employer
About Avoca
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
About the Role
We’re looking for Product Engineers who thrive at the intersection of engineering and product thinking. You’ll own features end-to-end—design, build, launch, and iterate—while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.
What You’ll Do
Own feature development from backend services to AI-powered user experiences.
Turn customer feedback into product improvements through rapid iteration and experimentation.
Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.
Hold a high bar for code quality testing, monitoring, and reliability are second nature.
Prioritize ruthlessly and navigate changing requirements with autonomy.
What You'll Bring
2+ years of full-stack engineering experience. We are open to hiring mid-level, senior-level and staff-level candidates for this role.
Computer Science, Computer Engineering, Electrical Engineering degree or equivalent experience.
Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.
Outcome-driven mindset: you measure success in impact, not just shipped features.
Comfortable collaborating across engineering, product, and customer-facing teams.
Low ego, high energy, resilient in a fast-paced environment.
Bonus: prior startup, hacker, or founder experience.
Eagerness to work in person with us in NYC full time.
Benefits
Comprehensive medical, dental, and vision insurance
Company-sponsored 401(k) through Vestwell
Flexible PTO plus U.S. federal holidays
Monthly wellness stipend
Daily in-office lunch through Parkday
Dinner covered when working late
Commuter benefits
Standing desks and workspace accommodations available on request
All core tools and software provided
Why Avoca
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Software Engineering work from LinkedIn, X, Reddit and Upwork, in one list.
Each morning you get everything that fits, strongest first.
Software Engineering$160k+
Find me workBy the team behind techroles.