Manager, Software Engineering- Enhancements / Account Maintenance (MANTL)

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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Build the core experiences used by both bank administrators and bank customers by delivering streamlined, high quality product workflows and the technical systems behind them. This role focuses on designing and implementing user facing flows, building robust and scalable APIs, and integrating with third party services such as Plaid or SendGrid to support critical banking functionality.

You will contribute production grade code with strong documentation and testing, bringing a systems thinking mindset to feature development and prioritizing reliability through thoughtful error handling, logging, and edge case coverage. You will help translate complex product requirements into elegant, maintainable solutions, and actively shape architecture through strong technical judgment, clear communication, and well reasoned decision making.

This role also includes mentoring and enabling the team through technical guidance, thoughtful code reviews, and continuous improvement that raises the overall engineering bar.



Key Responsibilities & Duties:

• Align strategy, processes, and decision-making across teams while constantly setting and communicating team priorities that support the broader organization's goals

• Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals

• Meet regularly with individuals to discuss performance and development and provide feedback and coaching

• Develop the mid-term technical vision and roadmap within the scope of your team(s)

• Evolve the technical roadmap to meet anticipated future requirements and infrastructure needs

• Design, guide and vet systems designs within the scope of the broader area, and write product or system development code to solve ambiguous problems

• Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency)

• Constantly review infrastructure metrics, SLA’s, quality metrics to ensure the right technical investments in the platform and its capabilities to meet current and future goals while optimizing costs

• Work with Product Management to collaborate through creative brainstorming sessions and assist in writing requirements for technical debt

Qualifications:

• 2 years of experience in a technology leadership role, with a proven track record of building and leading a high-performing team

• Minimum of 8 years of experience in software engineering with hands-on coding

• Strong background in object oriented programming such as React.js, TypeScript, Node.js, Python.

• Strong experience building Systems and API development.

• Strong experience working with eventing technologies such as Kafka.

• Strong experience with Databases such as Postgres.

• passion to high-performance and high-throughput design

• Demonstrated improved growth and leadership of successful teams over time

• Successful in managing multiple concurrent work streams

The salary range for this position is: $168,000-$210,000

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.